Privacy Policy

Introduction

Course Elite Access ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase a course
• Subscribe to our newsletter
• Contact us through our contact forms
• Participate in surveys or promotions

This personal information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Profile information and preferences
• Course progress and completion data
• Communications with our support team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

• Creating and managing your account
• Processing payments and transactions
• Providing access to purchased courses
• Tracking course progress and issuing certificates
• Providing customer support

Communication

• Sending transactional emails (order confirmations, receipts)
• Responding to your inquiries and requests
• Sending important updates about our services
• Sending promotional materials (with your consent)

Improvement and Analytics

• Analyzing usage patterns to improve our services
• Conducting research and analytics
• Developing new features and courses
• Ensuring website security and preventing fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, including:

• Payment processors
• Email service providers
• Web hosting services
• Analytics providers
• Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage practices
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your login status and preferences
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website functionality and performance

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

Data Portability

You may request a copy of your personal information in a structured, commonly used format.

Deletion

You may request the deletion of your personal information, subject to certain legal and contractual obligations.

Marketing Communications

You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purposes for which it is used.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries and requests in accordance with applicable data protection laws.

Effective Date

This Privacy Policy is effective as of January 1, 2026, and applies to all information collected by Course Elite Access on or after this date.